Option 1: In the app (instant, self-service)
If you can sign in to the KwayaPro app, this is the fastest way — your account and data are deleted immediately, no waiting for a request to be processed.
Open KwayaPro and sign in.
Tap the profile icon in the top-right corner of the Home screen.
Scroll down and tap Delete Account, then confirm.
If you're the sole Leader of a choir, the app will ask you to transfer leadership to another member first (Members & Roles → Transfer Leadership) — a choir always needs someone able to manage it, so this step can't be skipped. Once leadership is accepted by someone else, deletion proceeds normally.
Option 2: Request deletion without the app
If you no longer have the app installed, don't have access to your device, or otherwise can't sign in, email us to request deletion:
Use the subject line "Delete my account" and include the phone number or email address your account uses, so we can find it. We'll process your request within 30 days and confirm by email once it's done.
What gets deleted
| Data | What happens |
|---|---|
| Login credentials, phone number, email, name, profile photo | Permanently deleted |
| Voice recordings you uploaded | Permanently deleted |
| Attendance / RSVP records | Anonymized — your identity is removed, the record itself (e.g. a choir's attendance count) stays so other members' history isn't affected |
| Chat messages you sent | Anonymized — sender replaced with "Former member," message content stays for the conversation's other participants |
| Song programs, rehearsal templates, songs, scores, and rehearsal sessions you created | Anonymized the same way — the record stays for the choir, your identity doesn't |
This is a genuine, irreversible deletion once it happens. See our Privacy Policy (§8.1) for the full explanation of why some data is deleted outright and some is anonymized rather than removed.